Frequently Asked Questions

Yes. All PPS Gas & Electric engineers are Gas Safe registered (Reg. 204071). You can verify our registration at gassaferegister.co.uk. It is a legal requirement for any engineer working on gas appliances in the UK — never let an unregistered engineer touch your boiler.

We cover Leamington Spa, Warwick, Stratford-upon-Avon, Kenilworth, Redditch, Alcester, Southam, Shipston-on-Stour and all surrounding towns and villages across Warwickshire. Not sure if we cover you? Just call — 01926 778709.

For emergency callouts we aim to respond same day — often within hours. For non-emergency work like boiler services and installations we typically offer next-day or within a few days appointments.

Yes. We repair and service all major boiler brands including Worcester Bosch, Vaillant, Ideal, Baxi, Glow-worm, Potterton, Viessmann and Intergas. If you have a less common make, give us a call and we'll advise.

It depends on the fault and parts required. We diagnose the problem and give you a clear quote before we start any work. There are no hidden extras — the price you are told is the price you pay.

Our annual boiler service starts from around £85. Call us for a current price. Servicing once a year keeps your boiler safe, efficient and keeps your manufacturer's warranty valid.

Yes. We carry out gas safety inspections and issue Gas Safety Records (CP12 certificates) for landlords and letting agents across Warwickshire. We are the preferred contractor for multiple local letting agencies. Certificates are issued digitally on the day.

As a rough guide: if the repair cost is more than half the price of a new boiler and the boiler is over 10 years old, replacement often makes better long-term sense. We will always give you honest advice — we will never push a replacement if a repair is the smarter choice.

Call us to discuss — we can point you in the right direction for finance options on new boiler installations.

Yes. We supply and fit Nest, Hive, Tado and Worcester Bosch smart thermostats. We handle the full installation and configure it for you before we leave.